Privacy Policy

 

 

Our Privacy Policy !

 

 

We respect your privacy. And this Privacy Policy describes how your personal information is collected, used, and shared when you visit www.colorcloud.ca (the “Site”).0076

ABOUT THE PERSONAL INFORMATION WE COLLECT:When you visit the “Site”, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the “Site”, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the “Site”, and information about how you interact with the “Site”. We refer to this automatically-collected information as “Device Information”. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.


We collect “Device Information” using the following technologies: “Log files” track actions occurring on the “Site”, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the “Site”. We use Google analytics to understand the web traffic, website performance and to understand the web interaction trend with the information like aggregated, demographic and their interests. That is used to improve our website’s user experience based on the user’s expectation. We use the link to the Facebook page, Facebook messenger, Drift widget (live chat) and email (to contact for a quote or for any service related questions) options to help you to keep in touch with us or to request for quote or any question related to our services provided through our website. Additionally, when you attempt to make an inquiry using the detailed contact form in the contact page through the “Site”, we collect certain information from you, including your name, address, other demographic details, company name and website, email address, and phone number. We refer to this information as “Order/Enquiry/Quote-request Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about ‘Device Information’ and ‘Order/Enquiry/Quote-request’ Information.


HOW DO WE USE YOUR PERSONAL INFORMATION? We use the ‘Order/Inquiry/Quote-request’ Information that we collect generally to fulfill any queries placed through the “Site” (including Service details like duration, cost, reliability and other service related inquiries, also for any payment related information including invoices and/or other services confirmations).


Additionally, we use this Order/Enquiry/Quote-request Information to:Communicate with you (contacting you back related to any services related quires, feedbacks, or any other service related needs);Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our “Site” (for example, by generating analytics about how our customers browse and interact with the “Site”, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION: We share your Personal Information with third parties to help us use your Personal Information, as described above. And that is we use Google Analytics to help us understand how our customers use the “Site” — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics by using the URL here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


BEHAVIOURAL ADVERTISING: As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


You can opt out of targeted advertising by:[[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.COMMON LINKS INCLUDE: FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads ]]Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.DO NOT TRACK. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION: When you place an order/service inquiry/request for quote through the “Site”, we will maintain your Order/Inquiry/Quote-request Information for our records unless and until you ask us to delete this information.

CHANGES: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US:For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@colorcloud.ca or by mail using the address: Apt 2, 73 Seventh Ave, Sioux Lookout, ON, P8T 1H6, Canada.